Logistics & Operations
Bilingual, Time-Zone Aligned Professionals for Dispatch, Fulfillment, and Client Service
Roles We Place
Dispatch Coordinators
Customer Support Representatives
Operations Assistants
Inventory Trackers
Carrier and Vendor Liaisons
Data Entry and Routing Support
Tools They Use
- ShipStation, Route4Me
- CRM Systems (Zoho, Salesforce, HubSpot)
- Excel / Google Sheets
- Monday.com / Asana / Trello
- WhatsApp / VoIP
What They Do
Monitor shipments, update ETAs, and log delivery exceptions
Respond to customer inquiries with professionalism and speed
Liaise with U.S. and international carriers
Maintain vendor portals, invoice statuses, and inventory sync
Support dispatchers during high-volume periods
Real-World Example
A Texas-based freight forwarder needed a bilingual dispatcher to assist with Latin America shipments. Within two weeks, we placed a Panamanian professional with shipping experience and fluent English. She now handles more than 30 B2B carrier contacts weekly and has become indispensable to the ops team.
Real-World Example
A Texas-based freight forwarder needed a bilingual dispatcher to assist with Latin America shipments. Within two weeks, we placed a Panamanian professional with shipping experience and fluent English. She now handles more than 30 B2B carrier contacts weekly and has become indispensable to the ops team.